MindMaster CRM terms of service

The app

MindMaster CRM is a client and booking CRM for independent professionals. It keeps your clients, sessions, notes, follow up tasks and the fees you record in one place, and gives you a booking link your clients can use to book themselves. It is made by Modoware.

Who may use it

The app is for adults running a business. You must be at least 18 years old to create an account. If you create one for a business, you confirm that you are allowed to act for it.

Clients who book through your link do not need an account. What you keep about them is covered by the privacy policy.

Cost

The app is free to download and has no in app purchases or advertising.

Acceptable use

Use the app to run your business, and only for records you have the right to keep. Please do not:

• Share your login with anyone outside your business.
• Try to reach another account's data, probe the service for weaknesses, or load it in a way meant to slow it down.
• Use your booking link or the emails we send to spam anyone.
• Store anything unlawful, or use the app to harass or harm anyone.

If we see this happening we may suspend the account, and we will tell you why.

Your data is yours

Everything you enter belongs to you. We hold it only to run the service for you. You can download every client, session, note and task as spreadsheet files from Settings at any time, and the privacy policy explains what we store and who can see it.

Our responsibilities

We will keep the service running, keep your data safe as described in the privacy policy, back up the database regularly, fix problems when you report them, and answer your support tickets ourselves.

We do not promise that the service will never be interrupted. Maintenance, faults and things outside our control can take it offline for a while, and we will bring it back as quickly as we can. The app is a record keeping and booking tool. The decisions you make for your clients and the notes you write remain yours.

Limits of liability

In plain words: if something goes wrong with the app, we are not responsible for lost income, for data you did not download, or for other indirect losses, except where the law does not allow us to exclude them. Nothing here takes away rights that the law where you work gives you and that cannot be given up.

Closing your account

You can stop at any time. Download your data first, then use Settings, Delete account in the app, or write to admin@modoware.com. The steps are on the delete your account page.

We can end the agreement if you break these terms or if we stop running the service. In every case except serious misuse we will give you at least 30 days' notice and time to download your data.

Changes to these terms

We may update these terms. If a change matters to you, we will email the address on your account at least 30 days before it takes effect. Using the app after that date means you accept the new terms. The date at the top of this page shows when they last changed.

Governing law

These terms are governed by the laws of India, and any dispute will be handled by the courts in India. We would much rather talk first, so please write to us before anything else.

Contact

Modoware, the maker of MindMaster CRM: admin@modoware.com.